Privacy policy
and
Data Protection
The Clothes Horse understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of everyone who visits this website, www.the-clotheshorse.com. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of our site.
“Cookie” means a small text file place on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site.
Information About Us
Our Site is owned and operated by The Clothes Horse, a CIC registered in England under company number 11929496.
Registered address: 37 Oxley Vale, Newquay, TR7 3DU
This Privacy Policy applies only to your use of Our Site.
What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
When purchasing from The Clothes Horse we obtain data from you, such as your email and address. These are needed to send items purchased to you. When you make a purchase from The Clothes Horse you are entering into a contract agreeing for The Clothes Horse to use your information in this way. It will not be shared with third parties and you will only receive email marketing if you give consent by subscribing to the mailing list.
If you sign up for The Clothes Horse newsletter your data is saved in a secure mailing list and will only be used according to the guidelines specified. If you do not wish to receive email updates and the newsletter you can unsubscribe from mailing list.
The Clothes Horse is committed to protecting and respecting your privacy.
This notice explains how and why we collect, process, store and delete any personal information we collect in undertaking our duties.
As a company offering goods, The Clothes Horse is permitted to ask for and process personal information for the purposes of fulfilling our contract with you.
Personal information asked for by The Clothes Horse may include your name, address, email and phone number.
This information may be obtained by asking for you to fill in a form or when corresponding to discuss details of bespoke products.
The information The Clothes Horse collects is collected for the purposes of fulfilling a contract.
Information collected by The Clothes Horse for the purposes of fulfilling a contract will only be used in connection with that contract. We will never provide your information to third parties except where we may provide information to authorities if there is a legal obligation for us to do so, for example in connection with an investigation in to criminal activity or as a result of legal proceedings.
Information provided will not be used for making automated decisions.
Any information obtained will be stored securely and kept only for as long as we need to keep it. The maximum time period we will hold your data is seven years.
A person who has provided personal information to The Clothes Horse has certain rights. These rights are as follows:
To access personal data held about themselves and to access this data easily
To ask for data that is wrong to be changed
To ask for data to be deleted (subject to whether the data is needed for continued contractual needs)
To object to processing (subject to whether the data is needed for continued contractual needs)
To restrict processing (subject to whether the data is needed for continued contractual needs)
.
To make a request to view data held about you please get in contact. Requests are free unless they are manifestly unfounded, excessive or for additional copies of data already provided.
To subscribe to The Clothes Horse newsletter you can use the pop up form that appears on the website. By subscribing this way you are agreeing to receiving email marketing from The Clothes Horse. The newsletter includes news, exclusive discounts for subscribers and so on. You can unsubscribe at any time.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.
What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal data.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: the-clotheshorse@hotmail.com.
Telephone number: 07866615219